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Osceola County Update: Irma & Maria


Osceola County, Florida – The following is an update regarding Hurricane Irma recovery efforts and resource assistance provided to survivors through the County’s Hurricane Maria Reception Center.

·         The Debris Hotline is 855-866-5650 and is being staffed 7 a.m. to 5 p.m. Monday through Saturday.
·         Free residential drop-off is available from 7 a.m. to 7 p.m. at the Southport landfill site, 4400 Hunt Road, 2350 Canoe Creek Road, Archie Gordon Park, 421 Buenaventura Boulevard and 4280 High Plains Lane. Weather conditions may force sites to temporarily close.
·         As of 10/7/2017: 23,226.40 cubic yards of debris have been collected.
·         As of 10/7/2017: 126,733.60 cubic yard of debris remain to be collected.

·         DSA (Disaster Survivor Assistance) Team activity: Teams continue work in BVL, Pebble Pointe, and Kenansville.
·         D-SNAP (Food stamps): Began Saturday and runs through Wednesday at OHP, 7 a.m. to 6 p.m. A total of 26,000 people have been seen as of October 9.
·         To ease vehicle transportation flow at the site, vehicles can only enter the property at the scheduled starting time and vehicles may not block roadways. There is no funding limitation for this program, therefore there is no urgency for individuals to travel to sites outside of their county of residence. In addition, one individual per household should visit the site when applying. Individuals are encouraged to apply online prior to visiting the Food for Florida site. Online registration is available on the Food for Florida website.
·         Disaster Recovery Center: Began Sunday and runs through Wednesday at OHP, 8 a.m. to 8 p.m.
Online at DisasterAssistance.gov.
Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing, or have a speech disability and use a TTY, call 800-462-7585. Information on the registration process is available in ASL at: fema.gov/medialibrary/assets/videos/111546.
Help is available in most languages.
Download the FEMA Mobile App and apply.

U.S. Army Corps of Engineers
·         Project Blue Roof: There have been 442 Blue Roof applications. Blue Roof Site inspections are on-going. Instillations are scheduled to begin Monday, October 16, 2017.


The Hurricane Maria Reception Center is located at 1000 Bill Beck Boulevard at the Osceola Heritage Park complex in the Minor League Clubhouse. It is open from 10 a.m. to 4 p.m., seven days a week.
·         Osceola Community Health Services
·         Park Place Behavioral Health Care
·         Osceola County Human Services
·         Health Insurance Store
·         Florida Department of Health
·         LYNX
·         Osceola County School District
·         Osceola Council on Aging
·         Community Vision
·         Community Hope Center
·         Career Source
·         Goodwill Industries
·         Carrousel Therapy Center
·         Family Physicians Group
·         Cornerstone Hospice

Assistance Provided: Partner agencies have met with 221 families at the OHP location. Human Services staff has met with an additional 260 families at Orlando International Airport.

An intergovernmental meeting is scheduled for 5:30 p.m. today,  at the Kissimmee Civic Center to discuss response and resources to Hurricane Maria.